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Life is not always perfect. In the business of Information Technology, the question isn't will an infrastructure disaster occur, it's when and how quickly will the company respond to fully restore service to its clients.
At Ucompass, we have a sophisticated data recovery plan. Whether we are hosting your technology or if it is hosted locally at your organization, we furnish you with a mirrored server at our Backup/Redundant Operations Center.
Entire Level 0 Backups are performed up to six times a day and tape backups are made nightly of both the live server and the redundant server. Thirty days worth of tapes are kept so you can access your data in Educator exactly how it existed on any given day up to thirty days into the past. Plus, once a month we even deposit one of your tapes into our Company Bank's Safety Deposit Box in case you need something critical from many months or years ago.
You generate revenue from your knowledge providers and learners. Even a natural disaster shouldn't have to cause a disruption of revenue.
The diagram at left shows an example
flow diagram set up for one of our clients in Texas. This client has elected to have Ucompass host
its Educator server at its Network Operations Center in Frederick, MD. The server in Frederick is
continuously synchronizing with the mirror server at Ucompass' Backup/Redundancy Operations Center
in Tallahassee, FL.
 Onsite ImplementationOffsite ImplementationBackup Strategy  RedundancyRemote ManagementSIS IntegrationInfrastructure Partners |
Dr. Elizabeth Morrow
Professor of Physics
One night, I was working very late in Educator and I accidentally erased a discussion board that was critical to my students. Since Ucompass backs up our University's server throughout the day and night, my Ucompass technical support representative was able to restore my discussion board to its original format in minutes.
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