Ucompass

Hosting by You

If you will be implementing your own e-learning infrastructure in-house, Ucompass will still save your IT Team time and energy by taking full responsibility of the remote administration and upkeep of the related technology.

Installing Educator on any of your organization's UNIX or LINUX servers takes about 15 minutes. Once the application is installed and the server is connected to the Internet, the server automatically and securely networks itself into URSAN (the Ucompass Remote Server Administration Network).

URSAN enables the server to always have the most updated version of Educator. In fact, each time we make a change to any part of Educator's source code, URSAN automatically incorporates the change into all Educator servers, near and far. This enables us to maintain quality assurance and also eliminates your need of having to download upgrade patches or bug fixes.

URSAN employs secure, encryption technology. It can be deployed from behind your organization's firewall and still live up to your organization's stringent security standards.

URSAN also monitors your network from afar checking to make sure it is online and running at efficient speeds. We also provide you with a performance analysis of your bandwidth so you can identify any weaknesses within your technical infrastructure.

If URSAN determines your network is offline or unusually slow, it contacts support representatives from your organization as well as Ucompass Technical Support Staff via mobile wireless technology and e-mail. This is a 24x7x365 service provided by Ucompass designed to help insure that the most critical people can always reach your e-learning enterprise - your customers.

Shortly after you begin hosting Educator, Ucompass will send you a Baytech Remote Server Reboot Device. This, when connected to the electrical outlet that your server is plugged into, enables URSAN to remotely reboot your machine if it senses there is a lock-up or freeze-up preventing Educator from operating normally.

If URSAN determines your network will be offline for a long period of time, it dynamically reroutes traffic to your e-learning enterprise to Ucompass' Secure Offsite Hosting Facility.

In addition to working with you to set up onsite redundancy and mission-critical backups, we also perform double offsite backups of your server. Twice daily Level 0 backups are made to Ucompass' Network Operations Center and a once daily backup is made to Ucompass' Secure Offsite Hosting Facility.